Privacy Policy for Palace Flow

Effective Date: January 1, 2025

At Palace Flow, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, services, and other offerings.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our services:

Personal Information:

Name

Email address

Phone number

Mailing address

Property preferences and other information you may provide when contacting us or inquiring about our real estate services.

Non-Personal Information:

Browsing history

IP address

Device type and operating system

Location data (if enabled)

Usage data (e.g., pages visited, time spent on our website)

2. How We Use Your Information

We use the information we collect in the following ways:

To respond to your inquiries and provide customer support

To provide and improve our real estate services

To process transactions and manage your requests

To send marketing and promotional emails (you can opt-out at any time)

To enhance the functionality and user experience of our website

To comply with legal obligations and protect our business interests

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, hosting services, etc.).

Legal Compliance: We may disclose your information if required to do so by law or to protect the rights, property, and safety of Palace Flow, our customers, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to improve the user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we have collected about you.

Correction: You can request corrections or updates to your personal information.

Deletion: You can request that we delete your personal information, subject to certain legal limitations.

Opt-out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions in those communications.

To exercise these rights, please contact us at 202-918-3668.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website with the new effective date. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Palace Flow

[email protected]
202-918-3668